F.A.Q.
Frequently Asked Questions
Q: What kind of collection services does BCCS provide?
A: BCCS provides a variety of collection services, but the
two main services consist of full contingency collections
and collections outsourcing.
Q: How does “full contingency collections”
work?
A: BCCS will send letters, faxes, e-mails and make phone calls
in order to facilitate the collection of your past-due invoices.
We will do whatever it takes to get you paid. If our collection
efforts are successful, our rates are based on a percentage
of the collection, usually 20-25%. No collection, no fee.
Q: What if you don’t collect?
A: If, despite all of our efforts, we are unsuccessful, we
will still report your delinquent account to the credit reporting
agencies, and we can refer your account to our network of
attorneys, if you desire.
Q: What about “collections outsourcing”?
A: This is handled quite differently. We act as an employee
of your company to help collect on your 30-60-90 day accounts.
No “collection agency” is involved. We help to
get your entire invoice aging collected more quickly; sometimes
we can dramatically increase your company’s cash flow.
This often works as a customer service call.
Q: What are your rates for outsourcing?
A: Fees are generally just $40/hour, and we work only on the
accounts you designate, whether it be all or just part of
your receivables aging. We generally work on an annual contract
to transform your entire receivables picture, but can also
assist with your short-term needs.
Q: Why outsource?
A: Outsourcing is an effective tool to utilize professionals
to work specifically on the collections process. It is also
more cost effective when factoring in medical benefits, sick
leave, vacation, etc. We only get paid for the time we actually
work, not for any downtime. Plus, banks/commercial lenders
love knowing that their collateral is being collected by a
professional agency.
Q: Do you handle any consumer collections?
A: No, BCCS is a commercial collection agency. No medical,
no retail, no credit card debt. We are a professional commercial
collection agency. Why use an agency that doesn’t meet
your needs? If you require consumer collections, we
can find the right agency for you. Just ask.
Q: I see that you also provide sources for financing.
How does that work?
A: BCCS has a network of commercial lenders that has the right
financing for every size company. This is just one more way
BCCS gets you more of the money you’ve earned!
Contact us today to find out how BCCS will get
your company more of the money you've earned!
Call: 410-549-6444 Ext: 201 then press the pound sign
OR E-mail: customerservice@bccs2.com
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